CIB Payment Ops_Business/Data Analyst - Associate

CIB Payment Ops_Business/Data Analyst - Associate
Job Location:  Mumbai City
Job Description:  SkillSet: " customer relations", " data analysis", " sql server", " qualitative data", " microsoft excel".

Payment Lifecycle Manager Associate, Wholesale Payment Operations

J.P. Morgan s Corporate Investment Bank (CIB) is a global leader across banking, markets and investor services. The world s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23.5 trillion of assets under custody and ranked #1 for Global Investment Banking fees, the Corporate Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans

Department Description

Alternative Payments POD Operations team is part of CIB s Digital Platform Services (DPS) that provides operations support to clients on innovative payment products globally and provides 24 X 7 coverage. Operations teams develop and manage innovative, secure service solutions to meet clients needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Role Description

We are seeking a Business/Data Analyst to join the Alternative Payments POD Operations team in JP Morgan payments operations. The role demands candidate to analysis the data, build workflows, Simplify the data, translate the same in good business presentation. The team will also build metrics and dashboards for senior management reviews. This team will need to closely collaborate with Operations, Technology, client service team across regions.

This role is ideal for a highly motivated individual with a strong passion for data, problem solving, and domain knowledge as well as strong interpersonal and communication skills.


  • Work with Tech, Product and payments operations to gather, research, analyse and present the data
  • Understand the payment workflows and build long term solution with AI
  • Provide qualitative data and dashboards for senior management
  • Works closely with data engineers and data scientists and related partner teams to deliver solutions and develop / foster new ideas
  • Understand the data landscape across payments region and work to build consistence in the approach
  • Building strong and strategical presentations

Functional and Technical Expertise

  • Strong Business and Data Analysis skills, including ability to research and understand different data points
  • Hands on Analytics experience in Alteryx, Excel and Data Visualization experience (Tableau/Qlik)
  • Expertise and good understanding on various Database (Oracle, SQL Server, SQL) etc.
  • Need to have a great knowledge on SWIFT and payment flows

  • Excellent Problem-solving skills
  • Excellent PowerPoint presentation skills
  • Leadership skills to influence, build relationships
  • Confident communicator
  • Risk and control mindset


  • 10-12 years of experience
  • B.E / equivalent degree in software engineering

Equivalent certification/degree in data analysis

Functional Area:  General / Other Software,Finance / Accounts / Tax
Experience:  10 - 12 years
Qualification:  ("Graduation in any field")
Salary:  12 Lakh to 16 Lakh INR
Job Ad publication date: 05 Dec 2022