VP, Sr. Product Manager(SME)

Job Location:  Mumbai City
Job Description:  SkillSet: marketing, sales, product development, product management, delivery.

Chase Merchant Services is the global payment processing business for JPMorgan Chase Co. .

Chase Merchant Services is investing in a global leadership position in the rapidly evolving payments landscape with an aggressive transformation agenda under the name of Helix. This multi-year, firm-wide strategy will build customer-centric payments solutions for business clients. It s a unique opportunity to build a modern product suite on a cloud-based, API First, big data platform at an enterprise scale. In addition, the agile operating model will co-locate product owners, designers, and engineers to rapidly bring-to-market new product features. As a result, this transformation team will leverage the power of the firm to help clients expand globally with speed, efficiency, and innovation.

Position Summary

To help drive the transformation, Chase is seeking a talented proven VP, Senior Product Manager, SME . The candidate will be part of the shipping team and will lead the User Acceptance testing effort for multiple payment lifecycles and different payment methods. The individual will play a pivotal role in ensuring the Product satisfies all the merchant requirements and is ready for launch to a Merchant partner.

The candidate will have an excellent understanding of the components of payment processing transactions including; authorization, clearing, interchange calculations, settlement, fee assessments and funding.

Helix is born Agile and uses a comprehensive framework of processes and events to direct delivery. The Product Manager is expected to be versed in Agile practices.

This position will succeed by shipping product that meets and exceeds customer expectations, delivering stakeholder results.


  • Manage product execution, testing / validation
  • Conduct ongoing inspection / validation of client journey design value intent
  • Conduct end-to-end UAT of client solutions across product domains
  • Conduct final validation in pre-production post-production environments
  • Partner with teams (product, design, technology, risk, legal, compliance, ops, marketing, sales...) to manage controls, readiness, and go-to-market plans
  • Bachelor s degree required; MBA preferred
  • 5+ years in product development / release management / quality assurance (QA)
  • 5+ years experience in Agile product delivery software engineering; payments merchant acquiring a plus
  • 5+ years experience with modern technology stacks, including cloud, big data, microservices, API s, etc.
  • Strong executive presence; comfortable interacting with and presenting to all levels of management
  • Strong ability to analyze opportunities problems, recommend solutions, and communicate effectively confidently (both verbal and written)
  • Strong influencing and partnership / collaboration skills to drive cross-functional teams
  • Ability to productively work in a matrix management organization
  • Positive, team-oriented attitude and inspiring leadership skills a must
  • Experience with Atlassian Jira and Confluence
  • Be awesome and have fun!
Functional Area:  Operations Management / Process Analysis
Experience:  5 - 8 years
Qualification:  ("Graduation in any field")
Salary:  7 Lakh to 10 Lakh INR
Job Ad publication date: 05 May 2021