KMI Business Technologies Pvt. Ltd.

Acronis sets the standard for New Generation Data Protection through its backup, disaster recovery and secure access solution. Powered by the Acronis Any Data Engine and set apart by its image technology, Acronis delivers easy, complete and safe backups of all files, applications and operating systems across any environment - virtual, physical, cloud and mobile.

Founded in 2003, Acronis protects the data of over 5 million consumers and 500,000 businesses in over 145 countries. With its more than 50 patents, Acronis product have been named best product of the year, and cover a range of features, including migration, cloning and replication.

Service Engineer

To ensure timely Installation, Repairing, preventive maintenance of photocopier and color, printers have Production Printer MFDs experience as per the specific / defined need of the customer and order.

To control and monitor the consumption of spares parts, consumables like Drum, Fixing toner to achieve the gross margin target on monthly basis Achieve and maintain Response time, down time, first time fix, same day fix, Quality calls, Early call failure, Productivity, Gross margin customer feedback , billing revenue.

Contract Penetration Generate revenue through Consumables sales, TG, AMC,

Contract Renewal, Spare parts sales Production printer knowledge.

Troubleshooting Maintenance of MFP / PP

Configuration of MFP to Local Area Network and Single PC. Troubleshooting LAN and Basic IT problem related for MFP / PP Demo of all Models of MFPs and color photocopiers.

Daily and Monthly production data for Field Repairable Unit (FRU) maintenance to be updated pertaining to FRU Operations.

Misc. duties like recovery on non-saleable machines/photocopiers.

Take the feedback from the client & takes advice from seniors for better output to keep the high reputation of the company.

Technically satisfy the client and co-operate with the seniors for the better results.

Adding new business to the exiting list of clientele.

Maintaining strong relationship with Customers, Dealers and ensuring their satisfaction also.

Teamwork skills, proven ability to influence cross functional team PM Planner, weekly report to TM Service call Report Monthly Reports

EXPERIENCE IN PHOTOCOPIER / PRODUCTION PRINTER preferred Should be ready to work in Jaipur/ Madurai (Tamilnadu)/ Delhi/ Mumbai / Banglore.

(Specific given location)

Required Candidate profile

Good communication, customer service and writing skills.
Able to communicate complex technical issues, with good presentation skills.
Excellent organization, communication and problem solving skills.
Self-motivated and adaptable to be able to work with minimal supervision.
Good interpersonal skills.

EXPERIENCE IN PHOTOCOPIER / PRODUCTION PRINTER preferred Should be ready to work in their given region.

Perks and Benefits
As per Candidature

Industry: Office Supplies / Office Maintenance

Functional Area: Engineering

Location: Mumbai (Bombay) (Maharashtra, India), Bengaluru (Bangalore) (Karnataka, India), Jaipur (Rajasthan, India), Madurai (Tamil Nadu, India), Delhi (Delhi, India)

Gita Shah
KMI Business Technologies Pvt. Ltd.
Shop No. 1008, Floor-10, Plot-206,
MUMBAI, Maharashtra, India

Job Ad publication date: 24 Jul 2020