NTT Global Delivery Services Limited

Network Support Analyst

Job Location:  Noida
Job Description:  SkillSet: incident management, asap, basic, cisco, controllers.

Req ID: 108311

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Responsibilities:

Gather requirements, analyze technical networking issues and provide options and recommendations.

Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.

Supporting customer environments on 24x7x365 basis.


Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.

Knowledge of Network Monitoring Tools i.e Voyence, Solarwind

Network support and/or Network operations experience of 3-5years

Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines

Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.

Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network

Advanced knowledge and troubleshooting skills to support wireless infrastructures.

Advanced skills in gathering requirements and designing/implementing/supporting network solutions

Advanced skills and knowledge and adherence to Change Management processes

Excellent communication skills, both written and oral

Strong customer service skills; interfaces with customers, end users, partners and associates

Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals


Experience :-

3 - 5 years of relevant experience or equivalent combination of education and work experience.

Skills :-

Good troubleshooting skills

Customer facing skills

Good verbal and written communication skills.

Educational Qualification :-

B.Tech. or Any Graduate

Minimum Certifications or Professional Credentials:-

Minimum of CCNA level certification.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Job Segment: Help Desk, Information Technology, Network, Cisco, Consulting, Technology

Functional Area:  General / Other Software
Experience:  3 - 5 years
Qualification:  ("Other in B.Tech/B.E") OR ("Architecture in Other")
Salary:  5 Lakh to 9 Lakh INR
NTT Global Delivery Services Limited
Job Ad publication date: 02 Mar 2021