Northern Trust

Business Continuity Manager

Job Location:  Bangalore
Job Description:  SkillSet: subject matter experts, business unit management, corporate risk, business units, multiple sites.

About Northern Trust:
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally.
With 130 years of financial experience and nearly 20,000 partners, we serve the world s most sophisticated clients using leading technology and exceptional service.

Working with Us:
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.

We d love to learn more about how your interests and experience could be a fit with one of the world s most admired and ethical companies. Build your career with us and apply today.

  • Position Title: Business Continuity /Disaster Recovery Manager (Individual Contributor)
  • Official Title: Vice President
  • Location: Bangalore
  • Reports to: APAC Business Continuity Manager

About Department:
Global Business Continuity and Recovery Services (GBCRS) team is part of the second line of defense within the Corporate Risk Management organization. The team has been set up to work closely with individual business units and their functions in the first line of defense to provide Business Resiliency oversight. The team advises on the corporate Business Continuity and Disaster Recovery program, supports incident management response, and facilitates embedding of risk management culture. The local team is expected to participate in global resiliency initiatives and projects as part of the wider global team.

About Role:
This critical role involves providing strong leadership and foresight for the Business Resiliency program.
Using a consultative and a collaborative approach, this role provides guidance for the Business units to help enhance their business resiliency strategies. Assistsin the coordination of business continuity (BC) and disaster recovery (DR) planning and implementation of processes across the different businesses by providing ongoing resiliency oversight support, key resiliency metrics reporting for various governance bodies locally, regionally and globally.
The role is based in India and provides oversight and support of the resiliency program primarily for India offices in Bangalore and Pune and few other Northern Trust offices located within APAC.

Key elements of the role include the following:

Provide strong leadership by acting as a trusted risk advisor to the Northern Trust senior management on the BC/DR program. Collaboration with key stakeholders is critical.
Proactively provide actionable insights to enhance the resiliency program.
Adept in creation of frameworks, policies and procedures in line with global regulations on operational resiliency.
In the event of a significant incident which impacts operations, providing input and coordinating successful business resumption and recovery activities through incident response teams.
Perform risk assessments to articulate any resiliency risks internally and lead with monitoring capabilities in line with such emerging threats for incident response.
Consulting with individual functional areas and senior executive management to enhance BC and DR plans, including analysing, reviewing and critiquing plans and test results. Preparing and presenting analysis in the form of written reports for various teams and Business Unit Management using the BC Tool.
Facilitating exercising of BC plans, using a variety of approaches, to strengthen business continuity plan development.
Providing BC DR training to functional areas in line with the requirements of the corporate standards.
Acts as a subject matter expert on BC and DR program and provides consultation on BC/DR matters globally.
People management responsibilities to lead the team to successfully achieve business objectives.
Assists the global GBCRS team in specific projects as allotted from time to time.

Principal Responsibilities:
Consults with individual areas, identifying needs, gathering information and analysing data to assist in the development of BC DR plans.
Analyses and reviews business unit BC and DR plans and test results by assessing various data, including compliance with corporate BC standards.
Interacts with all levels throughout the organisation to present the BC and DR programs and processes and to ensure that workable plans are created.
Provides assistance in the management of the response to any significant incident which has the potential to impact operations.
Assists in the formal presentation of the bank's BC and DR processes and strategies to clients to assure them their needs will be met during a significant incident.
Prepares management reports globally consistent with department and corporate standards regarding individual plans and overall plan status as necessary.
Maintains awareness of current legal/compliance requirements for BC and DR plans and standards and interprets and applies principles to remain in compliance with same.
Provides thought leadership to enhance the resiliency of the firm continually through actionable insights and evolving market trends related to resiliency.
Maintain a network of peers and subject matter experts externally as well as internally to share industry best practices and advance resiliency.

Full time Bachelors or Master s degree required. BC Industry certifications from Business Continuity Institute / Disaster Recovery Institute or similar organisations preferred.
Overall work experience of 12 15 years and at least 10 - 12 years of risk/ control related experience in one or all of the disciplines including Business Resiliency, Disaster Recovery, Operational Risk oversight, Program Management or Operations Control is desirable.
Financial services sector industry experience heading the Business Continuity function for a country with multiple sites is an advantage.
Able to work independently with minimal oversight and has a sound knowledge of resiliency and the evolving industry trends
Knowledge of regulations impacting business resiliency across various jurisdictions and prior experience of interacting with regulators.
Proven ability to work with and influence the leaders within organisation to enhance the resiliency posture with an eye on future. Strong persuasion and data analytical skills required.
Problem solving skills Ability to gather data from appropriate and varied sources, consider all facts, conduct analysis, draw sound inferences and act decisively.
Knowledge of legal and compliance requirements for financial institutions regarding BC and DR programs a plus.
Coaching and leading teams and developing talent to achieve business objectives.

Additional Information
Functional Area:  Operations Management / Process Analysis
Experience:  10 - 12 years
Qualification:  ("Graduation in any field")
Salary:  12 Lakh to 16 Lakh INR
Northern Trust
Job Ad publication date: 25 Feb 2021