Perfect Solution Group

Urgently Required Customer Service Agent (CSA) In DPS LTD.

Urgently Required Customer Service Agent (CSA) In DPS LTD.
Job Location:  Delhi
Job Description:  SkillSet: safety, documentation, " legislative relations", " public address", sales.

Duties Responsibilities-
The following responsibilities are associated with this job role:
Assist passengers with self-service check-in kiosks
Inspect and verify passenger documentation
Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
Manage passenger baggage processing including handling and fee calculation if applicable
Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
Direct passengers through Customs, Immigration, and quarantine as required
Make public address announcements as required
Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements
Operate computers and specialist equipment such as air-bridge, scanners and airline specific software
Produce work-related documentation when required
Maintain the highest standards of safety and security at all times
Other duties as assigned

Salary 1 Lac 75 Thousand To 2 Lac P.A. Industry Hotel / Travel / Airlines Work Experience 0 - 1 Years Qualification Higher Secondary, B.A, B.Com, B.Ed, B.Sc

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Functional Area:  Customer Service (Domestic),Customer Service (International)
Experience:  0 - 1 years
Qualification:  ("Communication in B.A")
Salary:  1.5 Lakh to 2.0 Lakh INR
 
Perfect Solution Group
Job Ad publication date: 20 Nov 2020  

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