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20+ years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into recruitment began in 1994, triggered by the increased demand for quality manpower from the clients we catered to as an audit management and consulting firm. The initial focus was on accounting and finance professionals, which expanded to include engineering, Pharma and other export based industries and later, to IT/ Software Recruitment In 1998, then in 2002 ITES, CALL Center BPO Industry.

Brief About Client: A Bangalore based MNC, Aleading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management which serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its banner.

CSR/ Sr. CSR SME (Subject Matter Expert)

For US/ UK Shift - International voice Process
 
Skills: International BPO, CSE
 
CAB: 2 Way Cab Provided.

Shift: Rotational US / 24/ 7 Shifts

Job Description:
  • Candidate should possess excellent oral and written communication skills
  • Candidate should have 6 months to 7 years of experience in Customer Support / Voice Process.
  • Prior experience in Customer Service industry will be an added advantage.
  • Should be open to work in Night shifts.
  • Responsible for dealing with International Clients
  • Must be willing to work in an environment that requires some amount of phone-based customer interaction
  • Required BIT Knowledge about technical/ Networking/ CCNA.
Excellent communication with International Voice experience

Qualification: Any Graduate / BE

Functional Area: ITES/BPO/KPO/Customer Service

Experience: 6 Months to 7 years in International Voice is must.

Location: Bengaluru (Bangalore) (Karnataka, India)

Salary: Rs 3.0 - 5 Lakh/Yr

Apply to:


Ph.: HR Anni - 9901146860, 9845162196, 9845043512
Job Ad publication date: 20 Jun 2020