PricewaterhouseCoopers (PWC)

Advisory-Business Process Design-Manager

Job Location:  Kolkata
Job Description:  SkillSet: " cost effective", " user stories", " global delivery", " process quality", "statements of work sow".

Line of Service



Not Applicable



Management Level


Job Description Summary

A career in our Advisory Acceleration Centre is the natural extension of PwC s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm's code of ethics and business conduct.

What you will create and do
As a Sr. Manager, you will help build and lead a team of problem solvers to
support our clients in solving complex business issues from strategy to
execution. PwC Professional skills and responsibilities for this
management level include but are not limited to:
Team management
Working closely with the Director, help identify and grow out
local Salesforce delivery team
Play a leadership role on the team
Establish new internal processes in team
Support multiple projects in parallel
Lead, coach, guide and assist team members to become a high
performing team
Provide technical and functional guidance to team members

whenever required
Offer training plans for junior resources
Harvest leading practices for project delivery
Train, coach, and supervise team members
Use your knowledge and experience related to leading teams in
creating global Salesforce solutions, enterprise technical design,
best practices and implementation of the Salesforce suite of
products to enterprise clients
Developing custom applications using Lightning Components,
Salesforce Apex and Visualforce
Designing, developing, testing, and deploying programmatic
solutions that are maintainable and reusable
Following Apex design patterns and object-oriented
programming best practices
Design and implement user stories on the Salesforce platform
using the full set of platform tooling (Config, development, APIs)
Collaborate with PwC and client Enterprise Architects, Developer
Leads and Business Analysts
Collaborate at client meetings
Create technical documentation of designs or implementations
Support scoping and estimating for RFX responses and business
Work closely with, and take instructions from, engagement teams
in other geographies and across time zones
Provide oversight on projects
Provides Salesforce expert knowledge on best practices
Quality oversight
Collaborate closely with Functional leads and junior team
members to identify the best possible business solution for our
Managing of project escalations related to deliverables / quality
Ensure projects use applicable automations and assets
Make sure each project adheres to quality standards; represent
projects in internal quality processes with QA team
Represent projects in leadership reviews

What you will bring to this role
Master or bachelor s degree in computer science
7+ years of development experience with the Salesforce platform
/ in a Salesforce Architect role
Experience leading agile teams
JavaScript and JavaScript Framework (angular, react, node JS,
LWC) experience
Experience with Apex and Java/C#
Knowledge of the advanced programmatic capabilities of the
Lightning Platform, data modeling to develop complex business
logic and interfaces
Advanced Knowledge of Salesforce Visibility Sharing, Access
Security, Architecture Best Practices, Performance, Governor
Limits, etc.
Experience working with and collecting requirements/feedback
directly from stakeholders and integrating that into code
Experience with estimating and scoping work
Proven application support experience (debugging, customer
support, etc.)

Proven problem-solving skills
Experience with system integration and API development
One or more Salesforce certifications, including: Salesforce
Certified Platform Developer I, and/or Salesforce Certified
Platform Developer II
Demonstrated personal effectiveness, including a proven ability
to accomplish and exceed goals within challenging, complex
organizations with minimal oversight and direction
Assets / bonus:
Additional certifications including Salesforce Certified Sales
Cloud Consultant, Salesforce Certified Service Cloud Consultant,
Salesforce Certified Community Cloud Consultant, and/or
Salesforce Certified Advanced Administrator are a bonus
Active Trailhead profile (Ranger status)
Hands-on experience with CI/CD tools
nCino, Vlocity, MuleSoft experience / certification

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

May 26, 2021
Functional Area:  General / Other Software
Experience:  7 - 12 years
Qualification:  ("Other in any field")
Salary:  9 Lakh to 9 Lakh INR
PricewaterhouseCoopers (PWC)
Job Ad publication date: 03 Mar 2021  

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