Quick Talent Consulting Services

Urgent Support Engineer MS CRM Technical ,d365

Job Location:  Hyderabad
Job Description:  SkillSet: networking, lan, troubleshooting, switches, "operating systems".
  1. Support Engineer (MS CRM Technical)

Exp: 3-5 Years

Location: Hyderabad

JD:

  • 3+ years good Technical/Development experience with Dynamics CRM
  • Good knowledge in Configure + customize CRM (e.g., forms, views, dashboards, workflows, case management, web resources, security, Field Service, Unified Service Desk, etc.)
  • Exposure to Maintain, customize and upgrade existing integrations with 3rd party applications
  • Should have effectively utilized CRM SDK and 3rd party tools for development, configuration, and administration.
  • Work experience to develop reports and dashboards (within both CRM and Power BI) will be a plus.
  • Experience in providing application support, including fixing bugs / issues amp; flexibility to work for large scale technical support engagements
  • Readiness/willingness to work for Americas shift (Night shift) for long term requirement
  • Excellent communication and customer handling skills

  1. Support Engineer (Microsoft Dynamic CRM (Dynamics 365) )

Exp: 1-3 Years

Location: Hyderabad

JD:

  • Should have strong knowledge in CRM Applications and Platforms
  • Good in trouble shooting and able to comprehend the customer issues
  • The ideal candidate must be detail oriented, have superior verbal and written communication skills
  • Strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. . Excellent debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
  • Proven ability to troubleshoot and identify the root cause of issues
  • Experience in providing application support, including fixing bugs / issues readiness to work for large scale technical support engagements
  • Flexible to work for Americas shift (Night shift) for long term requirement. Experience in a 24/7 production environment is a plus
  • Good Documentation skills is a plus.
Functional Area:  Technical Support / Helpdesk
Experience:  1 - 5 years
Qualification: 
Salary:  3.5 Lakh to 8 Lakh INR
 
Quick Talent Consulting Services
Job Ad publication date: 23 Feb 2021  

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