Urgent Opening for Desktop Support Engineer

Job Location:  Chennai
Job Description:  SkillSet: lan, "microsoft outlook", networking, troubleshooting, "operating systems".

Dear Applicants,

Greetings from SBL IT !!!

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

Responsible :

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

You have been asked to come for interview Aptitude Technical @ the below mentioned address

Walk-in address Details :No:66,3rd floor, city center, thirumalai pillai road T. Nagar, Chennai 17
Landmark: OPP to vanimahal and Near lagan showroom

Contact Person : Ms. cathirene(HR)

Contact Number :+91-8637675438

WALK-IN Date : April 16th to April 24th 2021

Reporting Time : 10 AM

Functional Area:  Technical Support / Helpdesk,Service / Installation / Repair
Experience:  0 - 3 years
Salary:  2.0 Lakh to 3.5 Lakh INR
Job Ad publication date: 17 Apr 2021