Samvith Technologies

Customer Service Executive /Engineer - Manufacturing Job in Bangalore

Job Location:  Bangalore
Job Description:  SkillSet: insurance, "customer service", analysis, sales, supply.

Roles and Responsibilities

Position:

Executive/ Engineer Customer Service

Location:

Bangalore

Qualifications:

BE / BTech

Age:

22-30 Years

Location - K R Puram, Bangalore

Experience:

3-8 Years

Nature of experience:

Candidate should have experience in Customer service, order management and should have exposure to Logistics and Supply Chain.

Job Responsibilities / Accountabilities

Responsible for Order Management Process for concerned SBU

Review orders/pending orders as per due dates.

Circulating weekly dispatch plan in co-ordination with plant & material availability.

Effective planning of COD customers.

Ensure Order Status Communication to customers/regional managers on regular basis

Responsible for overall coordination & management of Outbound Logistic Vendor

Monitoring & circulating pending shipments at transporter hub.

Monitoring transporters performance against COD payments & committed delivery.

Measuring & circulating monthly OTIF & ensuring adherence of OTIF targets.

Stock maintenance and analysis of stocks for Composite SOA.

Coordination of Material Planning activity of Composite Business

Issuing work orders and follow up with all convertors for material conversion and status


Technical Competencies:

1. Customer Service & Logistic Management Experience

2. Complete Knowledge of Order Management Process

3. ERP - SAP

4. Customer Interaction Experience

5. Inventory Management & Material Planning Knowledge




,
Functional Area:  Sales / BD,Customer Service (Domestic)
Experience:  3 - 8 years
Qualification:  ("B.Tech/B.E in any field")
Salary:  5 Lakh to 12 Lakh INR
 
Samvith Technologies
Job Ad publication date: 17 Apr 2021  

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