Servion Global Solutions Pvt. Ltd.

L1 UCCE Engineer

Job Location:  Chennai
Job Description:  SkillSet: cisco voice, knowledge base, change management, customer communication, troubleshooting skills.
Job Opening Details back to list Reference Code: RRF004499 Job Title: L1 UCCE Engineer Category: Job Description: * Willing to learn new and upcoming domain/technology
* Understanding of Proactive Alarms and other troubleshooting skills
* Good communication and conversation skills in English(Verbal and Written)
* Need to handle the ticket flow and customer communication
* Maintain and Update Knowledge Base and documentation
* Perform change management following change management procedures
* Knowledge in cisco Voice components like IPT, UCCE, UCCX, PCCE Key Skills: IPT, UCCE, UCCX, PCCE Location: CHN Required Experience: Min 2 yrs Positions: 1 Contact Person: RMG
Functional Area:  General / Other Software
Experience:  Min 2 years
Qualification:  ("Other in Other")
Salary:  4.0 Lakh to 6 Lakh INR
Servion Global Solutions Pvt. Ltd.
Job Ad publication date: 22 Jan 2021