Standard Chartered Bank Ltd

AVP, Performance Management

AVP, Performance Management
Job Location:  Bangalore
Job Description:  SkillSet: data management, problem solving, banking products, crime prevention, analytical skills.
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The role of FCC Demand Manager offers the opportunity to support the delivery of bank data and MI, that will enable FCC/Compliance to demonstrate that it is fulfilling its strategy ( 'To prove that the Bank is leading the way in combating financial crime, whilst providing quality service for our clients').

Overall Responsibilities:

MI / Data Demand Management
  • Look across demand pipeline to gain holistic view of all demand.
  • Provide advise and oversight for the definition and delivery of all prioritised MI and data (new and changes) demand.
  • Work with stakeholders to understand and gain consensus for all prioritised MI and data requirements.
  • Document all MI and data demand requirements.
  • Envoke and make representation to and seek Design Authority approval.
  • Track and update the status of all prioritised demand.
Key Stakeholders:
  • Proactively engage with on regular basis FCC/Compliance stakeholders in supporting any queries that are raised around MI and data demand. This also involves managing stakeholder expectations around MI and data demand deliver dates.
  • Work bilaterally with the relevant teams to ensure delivery of MI and data demand.

Leadership Management:

  • No management of staff.
  • Provide guidance to colleagues and lead other analysts involved in demand management activity.
Regulatory Business conduct:
  • Display exemplary conduct and live by the Group s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the MI Data Management Function to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.]
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Other Responsibilities:
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • Complete all mandatory training as required before due date.
  • Experience in a senior manager capacity working in a demand driven environment to help shape and deliver requirements.
  • Comfortable presenting to people and able to convey complex information in an easy to understand fashion.
  • Knowledge of banking products, systems and support structure.
  • Strong written and verbal communication skills.
  • Excellent collaborative skills.
  • Effective Interpersonal skills that contribute to positive working relationships with other units/departments.
  • Good analysis background.
  • Shell script, Hive, Paxata, problem solving, analytical skills, business analysis
  • Expert in data analysis
  • Senior stakeholder engagement and ability to carry Performance management topics single-handedly
  • Ability to simplify complex ideas and implement
  • FCC Domain knowledge
  • Educated to degree level or equivalent experience.

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
Functional Area:  SBU Head / CEO / Director
Experience:  2 - 9 years
Qualification:  ("Graduation in any field")
Salary:  1.0 Lakh to 4.5 Lakh INR
Standard Chartered Bank Ltd
Job Ad publication date: 19 Jan 2021  

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