Standard Chartered Bank Ltd

Hire position for - Prime Services Business Account Manager

Hire position for - Prime Services Business Account Manager
Job Location:  Mumbai City
Job Description:  SkillSet: " business continuity planning", " client accounts", accounts, " role model", " global teams".

The Role Responsibilities

  • Individuals in the Prime Services Client Solutions team are responsible for the onboarding, day to day account and relationship management of Prime Services clients.
  • Standard Chartered Bank s Prime Services product offering includes but is limited to FX and Rates Intermediation, OTC Clearing, Fixed Income Prime Brokerage.


  • Individuals in this team will support the Prime Services business and clients through effective transition from sales prospect/mandate to client go-live. Post go-live they will perform the role of the dedicated Business Account Manager for their allocated clients.


  • Onboard clients to the Prime Services offering and provide client training.
  • Provide day to day support of clients trading activities and monitor credit limits.
  • Provide best in class relationship management ensuring all client requirements are met or captured for future development.
  • Conducting regular client reviews.
  • Communicate impact of financial market regulation to clients and collaborate with internal teams to provide solutions.
  • Collaborate with internal teams within the bank to deliver effective solutions to client requirements.
  • Work with regional and global teams to facilitate a follow the sun model.
  • Work with the Prime Services business and technology/project teams on new product offerings.

People and Talent

  • Leads through example and builds appropriate culture and values as part of a team.
  • Attend ongoing training and development.
  • Objectively provides feedback to Operations managers and provide guidance when necessary.

Risk Management

  • Adherence to key processes and control requirement.
  • Investigate and resolve problems that occur.
  • Provide Business Continuity Planning and support.


  • Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory Business Conduct

  • Display exemplary conduct and live by the Group s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • FSS Sales, Prime Risk and Product teams
  • Credit Risk teams
  • XVA team
  • Operations teams

Other Responsibilities

  • Act as a role model, behaving with integrity and demonstrating exemplary conduct.

Our Ideal Candidate and Role Specific Technical Competencies

  • Graduate with 4+ years of working experience in Banking sector.
  • Client relationship management
  • Prime Services Product Knowledge (Intermediation and Clearing, FIPB).
  • Strong stakeholder management skills.
  • Experience in onboarding client accounts and transitioning into delivery of operational service.

About Standard Chartered
Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
  • Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
  • Be better together , we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.
  • In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations.
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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Functional Area:  Operations Management / Process Analysis,Sales / BD
Experience:  4 - 6 years
Qualification:  ("Other in any field")
Salary:  6 Lakh to 12 Lakh INR
Standard Chartered Bank Ltd
Job Ad publication date: 05 Dec 2022