Talent Finder consultants pvt ltd

Customer Service Associate

Job Location:  Ludhiana
Job Description:  SkillSet: email, communication, powerpoint, "ms office", "microsoft word".

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company's reputation.
  • Keep records of calls and sales and note useful information

Hiring Criteria:

  • Email Skills
  • Good communication in English
  • Knowledge of MS Office skills.- Excel
  • Employment Type -Permanent

Functional Area:  Customer Service (Domestic)
Experience:  1 - 5 years
Qualification:  ("Diploma in any field" OR "Graduation in any field")
Salary:  1.0 Lakh to 2.0 Lakh INR
 
Talent Finder consultants pvt ltd
Job Ad publication date: 10 Apr 2021  

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