Techno Science Talent Search

Field Service Engineer_Vijayawada

Job Location:  Vijayawada
Job Description:  SkillSet: " service contracts", " interpersonal skills", automation, " technical support", " backup software".
Senior Service Executive
To strengthen our Ophthalmic Service Team, we are seeking an Executive Service Engineer based at
Job Description
Perform Technical Support & Customer Care Activities
Repair, installation, calibration, commissioning and after sales maintenance service to the
Perform functional checks on equipment
To ensure that the company achieves customer satisfaction objectives
Update of daily service activities / schedules in MS Outlook calendar
Ensure tickets are regularly updated to reflect current work status and to completed status when
jobs are finished
Sell service contracts and grow service contract revenue
Ensure parts sale are profitable
Perform Technical Support to Sales Team
Technical support function at demo and exhibition
Functional checks
To report to Service Manager in case there are systemic quality issues
To ensure good customer interactions at all touch points
To present the company favorably at all times
To work with sales, applications and ensure quality demonstrations, seminars and workshops are
carried out
Any other duties & responsibilities as assigned by the management
Candidate Requirements
Degree in Biomedical or Electronics Engineering
At least 5 years' experience in Medical Equipment technical support, computer and IT knowledge
Must possess excellent team work and interpersonal skills with a strong emphasis on good
analytical skills
Possess good customer interactions skills
Must have knowledge in computer hardware, operating system and disk backup software, IT and
Sound ability to troubleshoot and repair PC
Good communication skills
Functional Area:  Sales / BD
Experience:  4 - 9 years
Qualification:  ("Other in any field")
Salary:  6 Lakh to 14 Lakh INR
Techno Science Talent Search
Job Ad publication date: 03 Dec 2020