Teleperformance Global Services Pvt Ltd

Team Lead_Content Moderation

Team Lead_Content Moderation
Job Location:  Hyderabad
Job Description:  SkillSet: "content moderator", "content review", "content moderation", safety, "team lead".

Roles and Responsibilities

Hiring Team Lead - Operations / Trainer for Content Moderation Process

Only looking for candidates who are currently working as Team Lead or Trainer

-- Should have working experience in support preferred CoMo (Content Moderation)

-- Should have knowledge on working with Image level reviews and should be familiar with CoMo policies and norms

-- Good People and Team Management skills

-- Should have basic understanding of common Operational Metrics/Practices

-- Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations

-- Candidates have Green/Yellow Belt Certified will have an added advantage

Desired Candidate Profile

  • Should have experience as Trainer / Team lead in Content Moderation
  • Strong hold on English (Read/Write/Comprehend) and good verbal fluency in the language
  • Willing to work in Night Shift
  • Looking for candidates can join immediately or max 30 days

Perks and Benefits

Work Location : Hyderabad

Work Type : Work From Office

For details connect : Jyoti Sancheti 9908607607 or drop resume : jyoti.sancheti@teleperformancedibs.com

Functional Area:  Operations Management / Process Analysis
Experience:  4 - 9 years
Qualification:  ("Graduation in any field")
Salary:  4.0 Lakh to 7 Lakh INR
 
Teleperformance Global Services Pvt Ltd
Job Ad publication date: 17 Aug 2022