Think Analytics India Private Limited

Infrastructure Specialist

Job Location:  Mumbai City
Job Description:  SkillSet: " ticketing systems", environment, " service delivery", rhel, " future trends".
Responsibilities
  • Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
  • Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools
  • Work on various cloud AWS, Azure and GCP
  • Monitor systems and identify performance issues proactively
  • Work within strict time frames and elevate incidents within defined timeframes
  • Test all changes to networks, hardware, software, and hosted applications
  • Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements
  • Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
  • Work with various vendors and service providers to ensure productive environment
  • Resolve issues and prepare status reviews and reports
  • Professionally represent the infrastructure team as a technical consultant on projects.
  • Maintain the necessary project plans and documentation of all system builds and modifications
  • Interact and coordinate with vendors, suppliers, distributors and contract consultants
  • Maintain a good working knowledge of current infrastructure and future trends
  • Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract
  • Currently, the role is going to be remote. But on a normal mode, the employee will be working out of our office in Mumbai as well as client office in Mumbai as needed
  • We are looking for candidates who can join us immediately
Position Requirements
  • Experience 7-10 years
  • Solid technical background in a hosted services environment including infrastructure networks, hardware, software and telecommunications
  • Working knowledge on Linux, Ubuntu based environments.
  • Experience with incident ticketing systems, workstation management systems and desktop imaging. Knowledge of Microsoft Active Directory, Exchange 2010 and SQL Server
  • Good knowledge of security as it relates to cloud-based infrastructure AWS, Azure.
  • Experience using automated monitoring tools
  • Ability to identify incident trends to elevate incidents in accordance with standard protocols
  • Able to gather relevant information systematically to troubleshoot and resolve issues
  • Ability to work in a team environment
  • Good analytical, problem solving and decision-making skills
  • Good attention to detail, testing and documentation
  • Knowledge of ITIL and industry best practices
  • Strong virtualization experience using Hyper-V, VM Ware, Citrix Xen App and NetScaler.
  • Proven ability to work in a cloud based or hosting environment
  • Proven track record with hosted desktop and published applications
  • Ability to maintain good working relationships with third party service providers and vendors
  • Strong oral and written communication skills
  • Tertiary degree in computer science or related areas an advantage
,
Functional Area:  General / Other Software
Experience:  7 - 10 years
Qualification:  ("Other in any field")
Salary:  9 Lakh to 14 Lakh INR
 
Think Analytics India Private Limited
Job Ad publication date: 13 May 2021  

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