Virat Job Recruiters

Field Service Technician

Job Location:  Mumbai City, Noida, Chennai, Gurugram, Hyderabad, Pune, Delhi, Bangalore, Kolkata
Job Description:  SkillSet: "preventive maintenance", scada, sap, troubleshooting, mechanical.

Job brief:
We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers

Requirements:
Proven Field Service experience
Ability to troubleshoot, test, repair and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Technical degree or certification

Functional Area:  Customer Service (International),Operations Management / Process Analysis
Experience:  4 - 9 years
Qualification: 
Salary:  7 Lakh to 16 Lakh INR
 
Virat Job Recruiters
Job Ad publication date: 10 Apr 2021  

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