Votiko Solutions PVT. LTD.

International CSE || US/UK Working Time @ SURAT

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
CUSTOMER SUPPORT EXECUTIVE
Job Location:  Surat, Valsad, Bharuch, Vapi, Ankleshwar
Job Description:  Job Description:
We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment.

Responsibilities:
β€’ Customer retention
β€’ Actively resolve customer complaints and tending to their inquiries via email and phone
β€’ Oversee and review the cancellations of all products and services
β€’ Generate reports, analyze trends, and project data
β€’ Liaison to other departments for all customer notifications including service interruptions, product changes, and all service maintenances.
β€’ Contributes to reducing customer churn through escalation

Your skills and experience:

β€’ Excellent communication skills (written and verbal)
β€’ Degree or diploma in business management or equivalent experience

5 Working Days (Sat-Sun Off)
Salary: β‚Ή15,000 to - β‚Ή30,000.00 /month
Location: Majura Gate, SURAT
Call: +91 8511539085
Website: - www.votiko com
Send an email with your resume to hr@ votiko.com with subject line as "Job: CS Executive".
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
Customer retention
β€’ Actively resolve customer complaints and tending to their inquiries via email and phone
β€’ Oversee and review the cancellations of all products and services
β€’ Generate reports, analyze trends, and project data
β€’ Liaison to other departments for all customer notifications including service interruptions, product changes, and all service maintenances.
β€’ Contributes to reducing customer churn through escalation.
Experience:  0 - 1.6 years
Qualification:  Any Graduate, Any Post Graduate, Any Diploma, Any 10+2
Preferred Resume Format:  Pdf
 
Votiko Solutions PVT. LTD.
DIMPAL PATEL
C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002,
Surat, Gujarat
India 395002

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 14 Oct 2019