Votiko Solutions PVT. LTD.

Opening for Customer Service for International Voice/Non Voice Support

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Customer Support Executive
Job Location:  Surat
Job Description:  Job Description:
Resolving customer queries that maintains a high standard of customer service. Handling Inbound & Outbound calls Making follow-up calls.

Required Knowledge, Skills, and Abilities:
- We want a candidate who has a good command in English.
- Basic knowledge of Excel.
- Flexible to work in a challenging work environment.
- Result Oriented
- Must be comfortable for Calling.
- Handling inquiries coordinating/following up accordingly.
- Good knowledge of MS-office & basic internet.

Major Duties and Responsibilities:
- Lead in Handling Telephonic Inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Location: Surat
Salary: ₹13,000 to - ₹35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
If the above requirements suit your interest, please call us on +91 8511539085
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Client Servicing Executive
Candidate Requirement
- Lead in Handling Telephonic Inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution..
Experience:  0 - 2 years
Qualification:  Graduate in Science, Graduate in Commerce, Post Graduate in Science, Post Graduate in Commerce, Graduate in Arts, Post Graduate in Arts
Compensation Details 
Salary:  1.55 Lakh to 4.20 inr
 
Votiko Solutions PVT. LTD.
Vaishali Kataria
C-108 ITC Building, Majura Gate, Surat-395007,
Surat, Gujarat
India 395007

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 27 Nov 2020