Votiko Solutions PVT. LTD.

HIGHEST PAYING JOB IN SURAT *CUSTOMER SUPPORT EXECUTIVE.* |UK/ NIGHT|

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
INTERNATIONAL CUSTOMER SUPPORT EXECUTIVE
Job Location:  Surat
Job Description:  The candidate should be able to understand, Articulate, and respond in English. Hence the candidate should look at clients’ queries with excellent communication skills in English (both in oral and written.) We need a candidates from BPO or customer support background and who are interested to work in night shift. Resolving customer queries that maintain a high standard of customer service. Handling Inbound & Outbound calls, making follow-up of calls.

Job Requirements:
• Experience candidate can apply in Customer service executive role.
• We want a Candidate who has a good command of English.
• Basic knowledge of Excel.
• Flexible to work in a challenging work environment.
• Result Oriented.
• Must be comfortable with night shift
• Must be comfortable for Calling.
• Handling inquiries coordinating/following up accordingly.
• Good knowledge of MS-office and should have basic internet knowledge.
• Proven experience as a telesales representative or other.
• Ability to learn about products and services and describe/explain them to prospects.

Major Duties and Responsibilities:
• Lead in Handling Telephonic Inquiries.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Benefits
• Incentives on target Achievement
• 5 Working Days (Sat-Sun Off)
• Salary: ₹15,000 to - ₹30,000.00 /month
• Website: - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr hr at votiko dot com
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Client Servicing Executive
Candidate Requirement
• We want a Candidate who has a good command of English.
• Basic knowledge of Excel.
• Flexible to work in a challenging work environment.
• Result Oriented..
Experience:  0 - 1 years
Qualification:  Graduate in Science, Post Graduate in Engineering, Graduate in Commerce, Post Graduate in Commerce
Preferred Resume Format:  Pdf
Compensation Details 
Salary:  1.80 Lakh (Indian Rupees) per annum inr
 
Votiko Solutions PVT. LTD.
VAISHALI KATARIA
C-108,1st Floor, International Trade Centre, Majura Gate, Ring Road Surat-2,
Surat, Gujarat
India 395007

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 18 Nov 2020