Votiko Solutions PVT. LTD.

Executive

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
CSE
Job Location:  Surat
Job Description:  Job Description
Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non-Voice Process & Technical Support Executive

Skill Set Required

• Excellent Communication Skills in English
• Good Understanding ability.
• The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customers.
• He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsibility of monitoring Call tracking for responses from the administrative team so calls returns are done in a timely fashion.

Roles & Responsibilities
• Should be able to answer to emails timely ensuring adherence to the process standards.
• Follow up customer calls made wherever is necessary
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
• Input data into the company computer platform to keep each customer record updated.

Five working Days (Sat-Sun Off)
Salary: ₹15,000 to - ₹30,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
• Excellent Communication Skills in English
• Good Understanding ability.
• The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customers.
• He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsibility of monitoring Call tracking for responses from the administrative team so calls returns are done in a timely fashion..
Experience:  1 - 2 years
Qualification:  10+2 in Education with 12th
Compensation Details 
Salary:  1.00 Lakh to 2.00 inr
 
Votiko Solutions PVT. LTD.
KAJAL Patel Patel
405-406,Land mark plaza,Sayaji library Road,Navsari-396445,
Navsari, Gujarat
India 396445

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 7 Oct 2020