Votiko Solutions PVT. LTD.

Hiring for International BPO: Customer Support || UK (Day Shift) ||

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
CSE
Job Location:  Surat
Job Description:  Job description:

The candidate should be able to understand, Articulate, and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written.
We can look at candidates from BPO or customer support background and interest to work in night shift and also day shift.
• Contact potential or existing customers to inform them about our Cloud-based CRM product
• Influences customers to show interest in the product
• Answer questions about products or the company
• Ask questions to understand customer requirements

Required Experience, Skills, and Qualifications
• Proven experience as a telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Benefits

• Incentives on target Achievement
• 5 Working Days (Sat-Sun Off)
• Salary: ₹15,000 to - ₹30,000.00 /month
• Location: Majura Gate, SURAT
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
Experience:  1 - 2 years
Qualification:  10+2 in Education with 12th
Compensation Details 
Salary:  3.00 Lakh to 4.00 inr
 
Votiko Solutions PVT. LTD.
KAJAL Patel Patel
405-406,Land mark plaza,Sayaji library Road,Navsari-396445,
Navsari, Gujarat
India 396445

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 19 Oct 2020