Votiko Solutions PVT. LTD.

Customer Service Representative ||BPO ||

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
CSE
Job Location:  Surat
Job Description:  Job Description:
§ We are hiring for US/ UK Working Hours/ Shift
§ Resolve customer queries that a high standard of customer service is maintained.
§ Handling Inbound & Outbound calls Making follow-up calls and fixing appointments Handling the Customer queries.
Required Knowledge, Skills, and Abilities:
§ Experience candidate can apply in Customer service.
§ We want a Candidate who has a good command in English (Excellent communication in English).
§ Basic knowledge of Excel.
§ Flexible to work in challenging work environment.
§ Result Oriented.
§ Must be comfortable with night shift
§ Must be comfortable for Calling.
§ Handling enquiries coordinating/following up accordingly.
§ Good knowledge of MS-office & basic internet.
Major Duties and Responsibilities:
§ Lead Handling Handle Telephonic Inquiries Must have Good Communication Skills.
§ Build sustainable relationships and trust with customer accounts through open and interactive communication.
Salary: ₹15,000 to - ₹30,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
§ Experience candidate can apply in Customer service.
§ We want a Candidate who has a good command in English (Excellent communication in English).
§ Basic knowledge of Excel.
§ Flexible to work in a challenging work environment.
§ Result Oriented.
§ Must be comfortable with night shift
§ Must be comfortable for Calling.
§ Handling inquiries coordinating/following up accordingly.
§ Good knowledge of MS-office & basic internet..
Experience:  1 - 3 years
Qualification:  10+2 in Education with 12th
Compensation Details 
Salary:  1.00 inr
 
Votiko Solutions PVT. LTD.
KAJAL Patel Patel
405-406,Land mark plaza,Sayaji library Road,Navsari-396445,
Navsari, Gujarat
India 396445

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 29 Sep 2020  

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