Votiko Solutions PVT. LTD.

Customer Support Specialist (English Speaking) || Job in Surat

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Job Location:  Surat
Job Description:  Job Responsibilities:
About The Position:
• An exciting opportunity awaits a dedicated customer service representative to join our team in Arndell Park. Taking inbound calls from clients and customers, this is a true customer service role where you will be receiving and processing orders, resolving issues, completing order follow-ups, and closing the loop with our customers with outbound calls.
• You will develop ongoing working relationships with our key customers and thrive in a high-quality customer service environment.
• Use questioning and listening skills that support effective telephone communication
• Use an effective approach to handle special telephone tasks like call transfers, taking messages, callbacks and holds interruptions
• Effectively deal with irate callers and upset customers

Desired Candidate Profile:
• Graduate with 1 -2 years of experience in Customer Service (Voice/mail process) or Freshers with strong communication skills.
• Good communication skills (voice and mails)
• Customer-orientated
• Incentives on target Achievement
• 5 Working Days (Sat-Sun Off)
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
• Graduate with 1 -2 years of experience in Customer Service (Voice/mail process) or Freshers with strong communication Skills.
• Good communication skills (voice and mails)
• Customer-orientated.
Experience:  2 - 3 years
Qualification:  10+2 in Education with 12th
Preferred Resume Format:  Pdf
Compensation Details 
Salary:  1.00 Lakh to 2.00 inr
Votiko Solutions PVT. LTD.
KAJAL Patel Patel
405-406,Land mark plaza,Sayaji library Road,Navsari-396445,
Navsari, Gujarat
India 396445

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 6 Oct 2020