Votiko Solutions PVT. LTD.

Customer Support Executive (Immediate Joiners) for International Bpo

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Customer Support Executive
Job Location:  Surat
Job Description:  Job functions:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Benefits
Incentives on target Achievement
5 Working Days (Sat-Sun Off)
Salary: ₹13,000 to - ₹35,000.00 /month
If the above requirements suit your interest, please call us on +91 8511539085
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies.
Experience:  0 - 2 years
Qualification:  Graduate in Science, Graduate in Commerce, Post Graduate in Commerce, Post Graduate in Science
Compensation Details 
Salary:  1.55 Lakh to 4.20 inr
 
Votiko Solutions PVT. LTD.
Vaishali Kataria
C-108, ITC Building, Majura Gate, Surat,
Surat, Gujarat
India 395007

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 3 Feb 2021  

Related Jobs

Position : Customer Service Associate Only Males
Avant Career Pvt Ltd Position : Customer Service Associate Only Males Management Consultants...
Voice|Chat |Good English Customer Care Executive for International BPO
Votiko Solutions PVT. LTD. Voice|Chat |Good English Customer Care Executive for International...
Tele Caller/ Customer Care Executive for Night Shift for Votiko
Votiko Solutions PVT. LTD. Tele Caller/ Customer Care Executive for Night Shift for Votiko...
Customer Service Executive - Apply Immediately SURAT.
Votiko Solutions PVT. LTD. Customer Service Executive - Apply Immediately SURAT. Votiko is a...
Hiring International Customer Support Executive in Leading Call Center
Votiko Solutions PVT. LTD. Hiring International Customer Support Executive in Leading Call...
Fresher are Welcomed- Telecaller-12th Pass - Call Center/ Bpo/CCE
Votiko Solutions PVT. LTD. Fresher are Welcomed- Telecaller-12th Pass - Call Center/ Bpo/CCE...
Apply to Get a Job! International Voice Process Votiko @ Surat
Votiko Solutions PVT. LTD. Apply to Get a Job! International Voice Process Votiko @ Surat Votiko...
Big Bang BPO Offers With Telephonic Interviews & Excellent Salary
Votiko Solutions PVT. LTD. Big Bang BPO Offers With Telephonic Interviews & Excellent Salary...
Hiring for Customer Support Executive in n India's Leading Call Center
Votiko Solutions PVT. LTD. Hiring for Customer Support Executive in n India's Leading Call...
Urgent Opening For Customer Service
Goodnews Jobs Factory Private Limited Urgent Opening For Customer Service Urgent Opening For...