Votiko Solutions PVT. LTD.

Customer Service Executive - Apply Immediately SURAT.

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Customer Support Executive
Job Location:  Surat
Job Description:  A customer support representatives primary objective is to understand the customers problem and troubleshoot it with an optimal and effective solution.
Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives. Some highlights of their functions are:
A customer support teams underlying focus is on problem solving in the short term.
Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
Customer support is measured by factors like speed and quality of help received.
Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score.
A customer support representatives primary focus is to empower customers to succeed with your product or service in the long term.
Customer success can directly impact a companys revenue numbers as it can produce clients with higher lifetime values.
Benefits
Incentives on target Achievement
5 Working Days (Sat-Sun Off)
Salary: 13,000 to - 35,000.00 /month
If the above requirements suit your interest, please call us on +91 8511539085
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score.
A customer support representatives primary focus is to empower customers to succeed with your product or service in the long term.
Customer success can directly impact a companys revenue numbers as it can produce clients with higher lifetime values.
Experience:  1 - 2 years
Qualification:  Graduate in Science, Graduate in Commerce, Post Graduate in Commerce, Post Graduate in Science
Compensation Details 
Salary:  1.55 Lakh to 4.20 inr
 
Votiko Solutions PVT. LTD.
Vaishali Kataria
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002,
Surat, Gujarat
India 395007

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 26 Mar 2021  

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