Votiko Solutions PVT. LTD.

Inbound Customer Service | Immediate Start Available!

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Customer Support Executive
Job Location:  Surat, Bharuch, Vapi, Valsad, Ankleshwar
Job Description:  Job description:
If you are a recent graduate student with some volunteer experience or if you are working on retail or hospitality and wants to take another step in your career, this position is for you!!! They are looking for an enthusiastic Customer Service Officer to join a close-knit team at their Sydney branch, located in the Western Suburbs.
As the face of the company, you will manage and deliver the day to day client experience in person, over the phone and via email communication.
Key Responsibilities are:
• Develop and maintain a thorough level of product knowledge
• Strengthen customer relationships through the delivery of consistently excellent service
• Identify customer needs and help provide the correct solutions
• Ensure following up order guidelines, order checkpoints, processing of customer orders and credit claims
• Conduct regular inventory stocktakes and advise on stock discrepancies
• Co-ordinate the dispatch of products and pick up of orders
• Load and unload goods received

To be successful in this role you will have:

• A willingness and ability to quickly develop a strong understanding of a niche product
• The confidence to jump in and approach a variety of new tasks with enthusiasm
• A demonstrated ability to multitask and manage time effectively
• The drive to consistently deliver an outstanding level of customer service and support
• The initiative to take full ownership of your role without constant direction
The successful candidate will be a valued member of a diverse and cohesive team and enjoy a range of employee benefits including a generous bonus scheme.
- 5 Working Days (Sat-Sun Off)
- Salary: ₹15,000 to - ₹30,000.00 /month
- Location: Majura Gate, SURAT

If you are a strong fit for this position, send an email with your resume to hr@ votiko.com with the subject line as "Job: CS Executive".
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
A willingness and ability to quickly develop a strong understanding of a niche product
• The confidence to jump in and approach a variety of new tasks with enthusiasm.
Experience:  Fresher
Qualification:  Any Graduate, Any 10+2, Any Post Graduate
Votiko Solutions PVT. LTD.
Dimpal Patel
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002,
Surat, Gujarat
India 395002

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 22 Oct 2019