Votiko Solutions PVT. LTD.

Hiring International Customer Support Executive in Leading Call Center

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Customer Support Executive
Job Location:  Surat
Job Description:  He/she is responsible for providing customer support on any issues within the organization this could be by telephone, internet, or a face to face support.
They can also be referred to as the basic point of contact a customer makes with the organization and every firm depends on their expertise in variety of tasks, like project management and consulting.
The senior customer service executives job description entails ensuring the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied.
More than any other staff of the organization, the individual performing this role is expected to be familiar and knowledgeable about the products and services offered by the company, and their benefits. This is because they will always have to give this information to countless number of customers on a daily basis.
He or she usually reports to the manager of the organization and is responsible for performing a variety of duties which can be termed complicated for the regular customer service staff.
He or she oversees the answering of phone calls from customers, whether it is for taking orders, resolving complaints, answering queries and providing information.
When a regular customer service personnel cannot handle or resolve any particular customer grievance, those cases are transferred to the senior executive for a more specialized approach.
It is in their role to see to it that every customer or client that steps into the organization is attended to in the most professional and polite way possible.
Benefits
Incentives on target Achievement
5 Working Days (Sat-Sun Off)
Salary: 13,000 to - 35,000.00 /month
If the above requirements suit your interest, please call us on +91 8511539085
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
He or she oversees the answering of phone calls from customers, whether it is for taking orders, resolving complaints, answering queries and providing information.
When a regular customer service personnel cannot handle or resolve any particular customer grievance, those cases are transferred to the senior executive for a more specialized approach.
It is in their role to see to it that every customer or client that steps into the organization is attended to in the most professional and polite way possible..
Experience:  0 - 2 years
Qualification:  Graduate in Science, Graduate in Commerce, Post Graduate in Commerce, Post Graduate in Science
Compensation Details 
Salary:  1.55 Lakh to 4.20 inr
 
Votiko Solutions PVT. LTD.
Vaishali Kataria
International Trade Center Building, C-108 1st, Ring Rd, Majura Gate, Surat, Gujarat 395002,
Surat, Gujarat
India 395007

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
Job Ad publication date: 12 Apr 2021  

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