Wipro Limited

Network Data Admin-Lead

Job Location:  Coimbatore
Job Description:  SkillSet: trend analysis, vendor management, business meetings, corrective actions, service improvement.
Key skills required for the job are: Network Data Admin-L3,Cisco Routing and Switching-L3, (Mandatory) and Python Scripting-L3, (Optional).As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. nDrives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS "As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.",
Functional Area:  General / Other Software
Experience:  5 - 8 years
Qualification:  ("Graduation in any field")
Salary:  7 Lakh to 12 Lakh INR
 
Wipro Limited
Job Ad publication date: 21 Jan 2021