Wipro Limited

Deputy Manager - TT

Job Location:  Kolkata
Job Description:  SkillSet: mis, customer service, documentation, finance, insurance.

, Education - Graduate , Experience - 6-8 yrs


Roles Responsibilities:
Roles and Responsibilities Plans, designs, develops, delivers and certifies trainers master trainer on adult learning principles, facilitation skills coaching skills
Creating content for ILT (Instructor Led Training), Virtual-ILT and online training.
Collaborates with LOBs and cross-functional project teams to identify training needs.
Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training
Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.
Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
Recommends and/or implements innovative solutions, modifications and enhancements to training programs.
Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications
Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.
Qualifications:
Certifications and Assessments Instructional design certification preferred Education Graduation Knowledge Must Have Ability to interpret educational needs and develop effective instructional design and media solutions including e-Learning content.
Extensive working knowledge in designing (including storyboarding), developing, implementing, and evaluating training plans, curricula, and methodology.
Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs
Proficiency in Captivate, Storyline or similar content designing authoring tools Good to have Proficiency in Training analytics to design training solutions
Project Management certification
Additional Skills:

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Behavioral Skills and Attributes Capacity to work and contribute to a team environment as well as work independently
Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups.
Possess good delivery and execution skills, and able to resolve dependencies and conflicts
Ability to manage multiple tasks in a dynamic, deadline-driven environment.
Mandatory Skills:

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Experience Must Have
Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.
Expertise on some of the Rapid Authoring tools like Articulate Storyline, Adobe Captivate, Active Presenter etc.
Project management and presentation skills and the ability to resolve complex problems and issues.
Demonstrated ability to train adult learners and novice computer users required.
Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content
Good to have
Previous customer facing experience
Stakeholder Interaction:,
Functional Area:  General / Other Software,Sales / BD
Experience:  6 - 8 years
Qualification:  ("Other in Other")
Salary:  8 Lakh to 12 Lakh INR
 
Wipro Limited
Job Ad publication date: 14 May 2021  

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