ZETA MAINFOREST

IT Support Executive

Job Location:  Bangalore
Job Description:  SkillSet: mail, " windows 10", " google docs", " pci dss", " iso 27001".
An IT Support Executive will need to ensure smooth running of daily activities and maintenance of the Company Assets. In this role, the individual needs to develop software as per the requirement, identify technical issues and troubleshoot the issues. They need to provide internal customer support and sustain in-depth knowledge of system and application software to act as backup for system administrators.
What is the job like?
  • Installation, configuration and Managing of Windows 7 up to Windows 10 machines.
  • Drive closure of local IT user calls within the specified SLAs.
  • Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the manager.
  • Review/Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report.
  • Co-ordinate with Manager Engineer's for any process, management changes or technical support changes.
  • Coordinate with Procurement team and ensure stock availability for daily operations.
  • Act as a reliable point of contact for the Service Desk team for issue escalations non-standard service requests
  • Create conducive team atmosphere by applying required motivation levels
  • Plan and execute maintenance schedules.
  • Installation, configuration Management of Servers, WiFi Router and Network devices.
  • Installation and Management of mail application like MS Outlook and Thunderbird.
  • Monitoring of Servers and Network devices to ensure minimal downtime.
  • Inventory management for hardware and softwares.
  • Backups and Profile migration for users Co-ordination with vendors for timely resolutions on hardware related calls.
  • User and security access management using Active Directory Services
  • Manage centralized Kaspersky Antivirus server, WSUS, WDS, File Print services
Who can apply for this role?
  • Individuals with good knowledge of IT product.
  • Should possess good communication and multi- task handling skills.
  • Should possess excellent troubleshooting skills on Windows Desktops OS.
  • Should have basic knowledge of Mac, Linux and Network
  • Should Have basic knowledge of DHCP, DNS, SCCM
  • Strong hardware troubleshooting skills
  • Should have good knowledge of RAID Should know how to upgrade firmware and BIOS
  • Should have hands-on with Google Apps (Gmail, Google Docs, etc)
Co-founded by Bhavin Turakhia (CEO) and Ramki Gaddipati (CTO), Zeta is on a mission to make digital payments easy, inclusive and valuable for corporations, employees and merchants globally. Our products revolve around the key idea that spending and receiving money should be easy, fast, and trouble-free.
Zeta is a modern banking tech company providing Modern Core and Processing for Financial Institutions and Embeddable Banking for fintechs and distributors. Zeta s offerings comprise -
Tachyon Suite - A modern suite comprising core banking, credit and debit processing, prepaid hosting and loans, all integrated with a mobile app that enable banks to provide a neobank experience, sell more loans and reduce fraud.
Fusion - An Embeddable Banking platform that enables banks to provide APIs and SDKs to fintechs, neobanks, distributors and enable them to embed prepaid, credit, debit and loan products within their apps and experiences.
Enterprise Payments Tech - A cloud-native, API first, mobile-ready platform that enables banks and issuers to develop, run, manage modern TE, Gifting, RnR, and Benefits solutions. The modular and versatile nature of the platform allows issuers to build customised solutions and modern experiences for their customers.
Zeta currently provides its platform and products to issuers in India, Asia, and LATAM. The company works closely with 6+ issuers within India like Sodexo, IDFC First Bank, RBL and Kotak Mahindra Bank. The company has over 15,000 corporate clients and 2.5+ million users who use Zeta s Employee benefits and Corporate Gifting platform. Zeta is a SOC 2, ISO 27001, ISO 9008, PCI DSS certified company and has over 500 employees. Zeta was awarded the best B2B platform and the best Payment App at the Payments and Cards Summit 2018. The company was also recognised as one of India s most innovative product companies at NASSCOM Emerge 50 awards 2017 and was named the Fintech Rising Star for 2017 by the India FinTech forum. Zeta bagged the Finovate West Digital 2020, USA Best of Show Award for Zeta Tachyon.
To know more about Zeta, log on to www.zeta.tech or follow us on Twitter , Facebook and LinkedIn .
,
Functional Area:  General / Other Software
Experience:  3 - 4 years
Qualification:  ("Graduation in any field")
Salary:  2.5 Lakh to 4.0 Lakh INR
 
ZETA MAINFOREST
Job Ad publication date: 19 Apr 2021  

Related Jobs

Related Jobs