e Friend Solutions India

Sales Team Leader

Job Location:  Indore
Job Description:  SkillSet: "client servicing", "sales team leader", operations, "outbound calling", telesales.


Outbound Calling Activity, Tele-Sales Productivity Management

  1. Act as the in-charge of managing the outbound calling activity by the team members and manage daily operations of the team.

  2. Set daily sales targets for all calling sales team members and support the team to meet the set targets.

  3. Monitor all calls to ensure that due procedures and quality standards are strictly adhered by the calling team members.

  4. Manage the calling activity by walking around and being visible to answer questions.

  5. Take calls that your agents cant handle and be available when a tele-caller / team member needs your assistance.

  6. Conduct regular review of team members' performance and organise training sessions for under performers.

RequiredSkills and Experience

  1. Core experience in managing Sales Team effectively

  2. 2 to 3 years of relevant experience in team leading

Functional Area:  Customer Service (Domestic),Pre-Sales
Experience:  1 - 6 years
Salary:  1.0 Lakh to 3.5 Lakh INR
e Friend Solutions India
Job Ad publication date: 19 Jan 2021