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Sreyas Holistic Remedies Pvt Ltd - Customer Service Professionals - Voice Process

Sreyas Holistic Remedies Pvt Ltd

A brief overview of Oliva. • Over the last 11 years, fastest-growing startup, as a retail chain of Skin and Haircare clinics in India • Adjudged by TOI, the best skin and hair care clinics in Hyderabad, ahead of long-established companies. • Dermatologically driven medico cosmetic centers. • Largest team of qualified dermats and trichologists compared in organisations of its size. • More than 45% of employees have been with the company for more than 5 years. • Employee friendly culture with focus on high growth. • Has been invested into by an investment major that specializes in wellness retail and had multiple successful exits, on record. • Full-fledged in house support teams, in all aspects of business value chain. • Presence of a strong Leadership team to lead the various functions of the business and adding more professional strength to it. Top 5 reasons, why you should choose career at Oliva •Vision Powered and Value-driven environment • Cutting edge technology practices that are best in industry • High growth environment • Twin emphasis on People and Process maturity. •Work-life balance The growth of Oliva over the last 10 years have shown that it is a good combination of measured, yet, accelerated growth. Thanks to the well set fundamentals in every critical function, Oliva is poised to grow at tremendous rate, in a natural and organic way.

Multiple Job Openings For 

Customer Service Professionals - Voice Process


Job Description
Oliva is looking for enthusiastic and dynamic candidates for its Business Process Management Team & Talent Acquisition Team, this is a great opportunity for those who hold a great passion for customer service.

Job Description-1:
Business Process Associate
Understanding the business structure, attending client calls, and provide the best services.
Understanding customers and their requirements to provide the right solutions at the right time.
Responding and resolving various client/applicant queries put forth through voice and chat processes.
Ensuring high-quality services being rendered to clients to increase the Brand Value.
Should be well versed in (Local language) as well as English as mandatory. People who are multi-lingual would hold an added advantage.
Your Job starts with 1 month of On the Job Training (OJT), where you will be learning about our products and services. You will be also trained to improve your communication skills and sales pitch.
Post-training you will start handling the calls.
 
Job Description-2:
Tech Support Executive
Sorting applications/data from different sources to master sheet.
To call applicants and understanding their requirements, updating the TA database.
Responsible for tracking the applications, generating a qualified talent pool for various job roles with CV evidence and sharing the details with the respective recruiter and Talent Acquisition Head.
Coordinating with recruiters/applicants for conducting E-meetings through Zoom, Skype Etc.
Conduct online tests for candidates and make reports from time to time.
Communicate interview status with the candidate throughout the process.

Qualification: Intermediate / Degree.

Experience: 0 - 5 years.

Location: Hyderabad (Telangana, India)

Salary: Rs. 1,50,000 - 3,00,000 P.A.

Employment Type: Full Time, Permanent

Age: 18 - 28 Years.

  • Fluency in English speaking is mandatory.
  • Both Freshers and Experienced candidates are eligible.
  • People with high professionalism, punctuality will be given high priority.
  • A good team player with great adaptability

Perks and Benefits 
Perks and Benefits of Handsome Incentives, Medical Insurance.


Ph.: WhatsApp - 9100034057
Website: www.olivaclinic.com
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Job Ad publication date: 16 Nov 2020  
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