Headstrong

Process Developer - B2C - O2C

Job Location:  Bangalore
Job Description:  SkillSet: " strong communication skills", " stock report", " customer master", " order management", " high energy level".
Process Developer - B2C - O2C - CPG020852

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey! Are you the one we are looking for?

Inviting applications for the role of PD, Order Management Analyst, Order to cash

Inviting applications for Order Management Analyst in an outsourced environment, supporting international clients, covering the end to end process - Booking for products which includes Contract Management/modification/administration etc., Customer master Data management, billing and invoicing, service contract management, Customer query/Dispute resolution

Responsibilities

  • Checking various sources of PO inflow (EDI queue, Fax / email inbox) periodically
  • Creating orders in the business ERP within given TAT
  • Send order confirmation email to customer
  • Validating the order (such as product code, quantity, unit of measurement, delivery address, requested delivery date)
  • Ensure tasks are completed with 100% quality
  • Reviewing the blocks in order
  • Working on query resolutions with internal and sales teams
  • Circulating the out of stock report to end customer
  • Booking an appointment in carrier portal for order delivery
  • Work as a team to process any adhoc request promptly
  • Prepare the order trend report

Qualifications we seek in you!

Minimum qualifications

  • Any Graduate
  • Relevant experience in Order Management with clients with business in the Office Equipment/Consumer electronics/Imaging industry in a B2B model
  • Strong Communication Skills (verbal and written)

Preferred qualifications

  • Good customer handling skills
  • High Energy level

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Process Developer
Primary Location India-Bangalore
Schedule Full-time
Education Level Bachelor's / Graduation / Equivalent
Job Posting Mar 11, 2021, 8:54:06 AM
Unposting Date Ongoing
Master Skills List Corporate
Job Category Full Time
,
Functional Area:  Finance / Accounts / Tax
Experience:  1 - 3 years
Qualification:  ("Other in any field")
Salary:  2.0 Lakh to 4.0 Lakh INR
 
Headstrong
Job Ad publication date: 19 Apr 2021  

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